HISTORY
De Vellis exists because the founder envisioned a new era in the moving industry over forty years ago. It was the early 1980s, and he believed it was time to rethink the moving profession.
Innovation and distinction were necessary. To achieve this, it was essential to give the business a modern and specialized identity, offering one of the most qualified and professional services available on the market.
By overturning the common business logic of the time (price wars between competitors, underpaid and unqualified labor hired as needed to economize on costs), his goal became to elevate the professionalism of the activity and demonstrate that a De Vellis service would become the best possible choice for the customer.
Even today, this remains our why.
The vision that puts the customer at the center is the purpose that unites the second generation of De Vellis and all collaborators in a modern corporate culture aimed at continuous improvement to constantly create new value for customers.
IDENTITY
Our work intersects with important moments in the lives of our customers, and the most important thing customers seek in a move is peace of mind. In over forty years of history in the moving and national and international transportation sector, our commitment has always been centered on the customer and their needs.
Transferring value to the customer through excellent service and anticipating their future needs. This is the key to our success. Two competitive factors that are part of our corporate culture and are our why!
VISION
Our identity is encapsulated in our "why": To help the customer, transforming their move into an unforgettable experience.
The customer at the center, this philosophy inspires the daily work of our collaborators in carrying out each task, in every company function. Each person, through their contribution, is part of the vision: transforming a move into a pleasant experience for the customer. Transferring value to the customer through excellent service and anticipating their future needs. This is the key to our success. Two competitive factors that are part of our corporate culture and are our why!
Mission
TRAINING
Over forty years of experience allow us to know all the needs of customers.
A highly professional service involves careful and rigorous selection of our employees. Our team of operators undergoes a training period of at least one year during which they learn all the processes of moving, the standards, and the company spirit. Only after reaching the necessary level of professionalism is the operator included in the operational staff. We feel a great responsibility towards the customer and consider each operator's training path a critical success factor due to the delicacy of the tasks and to guarantee the highest preparation and discretion of our staff.
Our organization works to maintain this quality standard at high levels. This is confirmed daily by our customers with numerous appreciations, compliments, and letters of reference that make us proud of our collaborators. These collaborators become qualified movers after years of training and experience passed down for over 30 years by the key figures of the company: Owner, Managers, Moving Department Head, Team Leader. The figure of the Team Leader, as the direct reference for the customer, is the central figure of the move. This position is typically reached after five years of activity as a mover. They are the professional who organizes the service to be performed based on all the needs of the moment and the place and enjoy the maximum trust of the company, representing its image to the public. The trust our customers renew in us over the years is a constant stimulus to search for innovative service solutions to ensure cutting-edge assistance.
